Collect and analyze consents

This page shows you how to collect Consents with the auth widget as well as how to search and analyze consents.

For information on creating and managing consents, see the Consents overview page.

Collect consents

Configure the sign-up widget

The easiest way to collect user consents will be through user signup using the auth widget.

consents example

The consents will not be shown by default. You can specify which consents you want to display through the widget configuration.

  "signupFields": [
      "key": "consents.offers",
      "defaultValue": true
For a full example on how to configure the sign up, see the showAuth widget configuration.

Consents fields can be configured like any other field. If you choose to pre-check a consent field (setting its defaultValue to true), it will be considered an opt-out instead of an opt-in, legally and by the ReachFive platform.

It is not necessary to specify opt-out consents since they will be automatically accepted. Nevertheless, it is still possible to display them simply by adding their key to the signupFields list like shown above.

Configure profile editor widget

You are legally required to give full control to your users over their consents. You must thus allow them to change their answers, after they have signed up.

This is done with the showProfileEditor widget.

profile editor widget
  "accessToken": "eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJodHRwczovL3JlYWNoNS1sb2NhbC5vZzQubWUiLCJzdWIiOiJBV0c0bW5obndhV2NGekhBRDZaVCIsImF1ZCI6WyJodHRwczovL3JlYWNoNS1sb2NhbC5vZzQubWUvaWRlbnRpdHkiXSwiZXhwIjoxNTE5MzA2OTg3LCJpYXQiOjE1MTkyMjA1ODcsImF6cCI6InV4cGNIYnM0VzI2RjZJbVlxUzRiIiwic2NvcGUiOiJvcGVuaWQgcHJvZmlsZSBlbWFpbCIsImF1dGhfdGltZSI6MTUxOTIyMDU4N30.RxvM4JZc4Uq80Pjd_YdzEibVMBpVr_91BbylWWNfNj8",
  "fields": [
Everything is now set up. You can now start to use and leverage the collected data.

Consents logs

Consent logs detail user responses to consents and these can be found on the user’s profile page. Here, you can see current consent history for the user.

To view consent logs
  1. Go to Analytics  Profiles.

  2. Click on the user profile that you want to view.

  3. Click the Consents tab.

    consents tab on profile

Currently, the consent logs contain the following:

Item Description


Specifies if the user accepted or rejected the consent.

  • true - represented as a green checkbox in the ReachFive Console green check

  • false - represented as a red x in the ReachFive Console red x


Represents the specific consent by key.


Specifies the consent type (typically opt-in or opt-out).


Specifies the consent version.


Specifies the consent language.

This is the language of the consent and not necessarily of the default user settings.


Specifies if it is a group consent or not.

  • true - yes, this is a group consent (containing standalone consents).

  • false - no, this is not a group consent but a single standalone consent.


Specifies the consent title.


Specifies the ReachFive source where the consent was modified.

This is typically the Identity API.


Specifies the reporter who made the modification. For example, this could be an administrator for your site or even an import being executed.

This is an optional field and isn’t always applicable.

Search for consents in the console

Filters are present for every consent you define. They are available on all pages of the ReachFive Console and will let you segment your user based on the answers given.

consents search console

Search for consents by API

To automate processes that rely on user consents, like sending promotional offers to all consenting users, you can use our API to retrieve user consents.

In Analytics  Consents, you can visualize current grants and related trends, for a determined period of time.

analyze consent grant