On-demand scaling
Our On-demand scaling feature lets you temporarily scale our authentication infrastructure to handle increased login activity. It is particularly useful for those of you experiencing predictable traffic surges, such as product launches, seasonal sales, or marketing campaigns, ensuring smooth and uninterrupted authentication for this higher volume of users.
When On-demand scaling is activated, you can schedule temporary scaling requests for a minimum duration of 24 hours. We optimise resource allocation while maintaining security and performance. Each request is logged for auditing purposes, and you can modify or cancel requests before execution. This feature gives you greater control and flexibility over authentication performance for your site, preventing slowdowns and improving the user experience during big events.
Prerequisites
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You must have access to the ReachFive Console.
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You must have a Manager role.
Console instructions
You can only create an event 24 hours in advance of the current date and time. As a rule of thumb, request at least 5 minutes before the actual event time to allow for infrastructure to scale smoothly.
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Go to your ReachFive Console.
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Go to .
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Choose the Start Date for the event.
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Choose the End Date for the event.
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Click Create.
To update an event, simply adjust the date as necessary and click Update. To delete an event, find the event and click Delete.
Audit logs
Each request is logged for auditing purposes, and you can modify or cancel requests before execution.
An audit log is created when an on-demand scaling event is created, updated, or deleted.
The entity name for the audit log is on-demand-scaling.
For more information, see these useful guides about our audit logs.