ReachFive Console

The ReachFive Console is your administrative UI where you can:

Roles

What you can do depends on your role.

The table below outlines permissions by role.

Analytics Profiles Jobs Settings Roles

Administrator

Manager

-

Developer

-

-

-

-

CRM User

-

-

-

Read only CRM user

read only access

read only access

-

-

-

Analytics User

-

-

-

-

User with no rights

-

-

-

-

-

  • Analytics = access to user analysis graphs and charts, user segments, and interests

  • Profiles = access to user profiles

  • Jobs = ability to run job definitions such as exporting user profiles and user events

  • Settings = able to configure ReachFive Console settings, create clients, and manage social providers

  • Roles = ability to assign user roles

Access your ReachFive Console

Your ReachFive domain is available from the ReachFive Console from the Settings menu.

You have access to the ReachFive Console with several available environments including:

Get your domain from the ReachFive Console
get domain

Browser compatibility

The ReachFive Console is compatible with the latest versions of:

Internet Explorer is no longer supported as of the 17 August, 2021. It has been deprecated by Microsoft.

Custom domains

You can have a custom subdomain for your ReachFive Console. This is typically handled by your Professional Services (PS) contact here at ReachFive.

What do you need to do?

You will need to generate and manage your own certificates.

From ReachFive:

To do this, you’ll need the server URL from us. You can get this from your PS contact.

From you:

We will need the certificate(s) you generated and as well as the custom domain information itself in order to set up the custom subdomain for your ReachFive Console.

We recommend generating a certificate for each environment. For example, staging and production. In this case, you will need 2 certificates. Certificates can be common to several accounts.