Release notes
The release notes describe new features, enhancements, and fixes for the ReachFive platform. The latest release notes are found below. For previous releases, check out the sidebar.
For upcoming changes that require your attention, see the Attention page.
Other releases
The following shows other ReachFive releases for your convenience.
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MavenCentral |
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SFCC Cartridge |
23 October 2025 (v2.145)
ReachFive v2.145 brings several new features:
As always, we made some general improvements and fixed a few items for you.
Certificate management
You can now manage SSL/TLS certificates for your custom domains directly from the ReachFive Console. Each environment (staging or production) requires a separate certificate. Certificates are stored securely in base64 format for integrity checks.
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Automatically managed certificates: When you configure a new custom domain, a Let’s Encrypt certificate is automatically requested and installed on your cluster. Renewals are handled automatically; no manual action is required.
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Custom certificates: If you prefer to use your own certificate, you can upload your PEM-formatted certificate, private key, and any intermediate certificates directly in the console. The system compares the new certificate with existing data and installs it only if it has changed.
The IP resolved from the custom domain section lets you see that the custom domain DNS is configured correctly. In other words, the IP displayed corresponds to the IP of the ReachFive default domain (e.g clientName.reach5.net) )
The Current Certificate section lets you see information about the current existing certificate which you previously uploaded or created with Let’s Encrypt.
For more details, see Custom domains and certificate management.
Custom fields for custom email providers
You can now define custom fields when configuring a custom provider. These fields are sent alongside the standard custom personalization data, enabling richer integration with external ESPs like Adobe Campaign, Salesforce Marketing Cloud, or in-house systems.
Benefits include:
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Pass provider-specific IDs, alternate names, or metadata (e.g.,
loyalty_id,region_code) -
No code or API changes needed
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Perfect for ETL mediation and advanced personalization workflows
Here is an example of a custom provider payload request that includes custom fields configured from the ReachFive Console:
{
"email": "testhash+3@gmail.com",
"template_id": "password reset",
"personalizations": {
"id": "AZoAn..LiySU32",
"given_name": "Kristian",
"last_name": "Parisian",
"gender": "male",
"has_password": true,
"verification_code": "720795",
"redirect_url": "https://local-sandbox.og4.me/consent?verification_code=720795&email=testhash%2B3%40gmail.com",
"lang": "en",
"client_id": "sg48Cd..WZ9j1H",
"custom_fields": {
"checkbox": true,
"email": "test@gmail.com",
"test_cp": "test custom field"
}
}
}
Customise the Third party consents Hosted Page
You can now customise the text displayed on the Third party consents Hosted page. This Hosted page is only used in the OaaS flow.
To do so:
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In the ReachFive Console, go to .
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Add the desired text in the Content of the consent page text area.
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Specify the Accept button text.
All supported languages are available for localisation. When added, the language code (e.g., En for English, Fr for French) turns green to the signal a customisation has been added.
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Specify the Decline button text.
All supported languages are available for localisation. When added, the language code (e.g., En for English, Fr for French) turns green to the signal that a customisation has been added.
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Add any desired custom styles in standard CSS format.
Support for symfonySha512 password hashes
We’ve added support for symfonySha512 password hashes.
This uses the following parameters:
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Algorithm:
sha512 -
Iterations:
5000 -
Salt: concatenated as a postfix in braces (
password{salt}) -
Hash output: encoded as Base64
For more details, see Import user passwords.
Audit log viewer
You can now view audit logs directly from the ReachFive Console under the section. You need a Manager or Administrator role to see the audit logs.
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In your ReachFive Console, go to .
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Click Audit logs.
For more details, see audit logs.
General improvements
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We upgraded to the latest API version for Meta Connect (Facebook Login).
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We now ensure that users with a high volume of consents do not negatively impact system performance
Fixes
| Item | Fixed |
|---|---|
In limited cases, pre-event webhooks configured for the |
✓ |