25 May 2023 (v2.93)
ReachFive v2.93 brings in several updates including setting a preferred channel for communicating Double opt-in consents. We have added a new email provider to our repertoire, made it possible to subscribe to consent events, along with some general improvements, and as always, we fixed a few issues.
Double opt-in consents
With this release, you can now decide your preferred channel of communication when sending Double opt-in consents. This means that in the case where a profile has both identifiers (phone_number and email) set and you choose email as the preferred channel, then of course, it will be sent via email. If the user only has one identifier, of course, the DOI consent will be sent to their only existing identifier.
For more on consents in ReachFive, check out our dedicated documentation.
Oracle Responsys
You can now integrate your Oracle Responsys account with ReachFive directly in the ReachFive Console allowing you to leverage the digital marketing campaigns and personalized messages already established with Oracle Responsys Campaign Management.
For more on email providers in ReachFive, check out our dedicated documentation.
Subscribe to consent events
Our webhooks and Pub/Sub hooks now allow you to subscribe to consent events such as:
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consent.denied -
consent.granted -
consent.waiting
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For more on consent statuses (event), check out Field value matrix for consent status.
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For more on user event types, see the field in the user event model here.
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For more on webhooks, see here.
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For more on Pub/Sub hooks, see here.
Fixes
| Item | Fixed |
|---|---|
Customers using custom email providers were briefly unable to send User Lockout emails. |
✓ |
Lite and authenticated profiles were being merged as one unexpectedly when updating (via |
✓ |
It was temporarily impossible to |
✓ |
In some limited instances, updating a consent group affected the child (standalone) consent in unexpected ways. |
✓ |