23 April 2026 (v2.156)

Staging ๐Ÿงช

ReachFive v2.156 brings a few new features and updates:

As always, we made some general improvements and fixed a few items for you.


Import existing IDs into ReachFive

We understand that many of our customers have existing user databases and identity management systems in place which may require IDs to be imported and maintained. To facilitate a smooth transition to ReachFive, we have introduced a new feature that allows you to import your existing IDs directly into our platform.

To import your existing IDs into ReachFive, follow these steps:

  1. In your ReachFive Console, go to Settings  Import definitions.

  2. Click New definition.

  3. Under Advanced, check the box for Use customer IDs from file.

    When enabled, the IDs from the file are used to populate the id field for the ReachFive user profile.

    Importing IDs from a file

All other steps for importing user profiles remain the same. You can find more details on this process at Import job definition.



Lite merged into managed user event during token exchange

We now emit the lite_merged_into_managed user event when a lite account is merged into a managed account through token exchange, providing better visibility into account transitions and enabling more accurate tracking of user journeys.

For more on this topic, see oauth/authorize endpoint and lite_merged_into_managed user event respectively.



General improvements



Fixes

Item Fixed

In some cases, the Origin field was not being valued as expected when authenticating via Social Login through the UI and Core SDKs.

R5 AI Assistant

Confirm Deletion