Managing users from the ReachFive Console
You can manage users directly from the ReachFive Console. This includes being able to view a user’s recent activities and important information about the user such as ID, name, email, and other identifiable information. You can also login as a user for testing, revoke tokens, and more.
User profiles
When viewing a user profile from the ReachFive Console, you’re able to see critical information such as:
Profile fields | Example card |
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This is all viewable in the user profile card. To view this card:
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Log in to your ReachFive Console.
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Go to
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Click your desired user.
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View the user information on the card.
Recent activity
You can also view a user’s recent activity to see what actions a user is taking. This ranges from logins and users unlinking social providers, to requesting password resets and more. The User events expandable below shows a comprehensive list. You can always see more details in User Events.
To view this card:
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Log in to your ReachFive Console.
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Go to
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Click your desired user.
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Click the Recent activity tab.
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If desired, filter the activity list by clicking Filter.
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View the user’s activities.
User consents
You can also view user consents to see what a user has consented to (or opted out of). This is viewable in the user’s Consents tab.
To view this card:
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Log in to your ReachFive Console.
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Go to
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Click your desired user.
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Click the Consents tab.
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View the consents.
Actions
In case you need to take actions for a particular user profile, you can do this directly from a user’s profile page.
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Log in to your ReachFive Console.
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Go to
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Click your desired user.
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Click the Actions button.
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Choose your desired actions.
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Login as: Login as a user. See Login as for more details.
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Revoke long lived token: Invalidates refresh tokens so a user must login again.
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Edit: Edit the user profile page.
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Suspend: Suspend a user. See User suspension for more details.
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Delete: Delete the user.
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